Frequently Asked Questions
Quick answers to the questions students, parents and skilled workers ask us most. If your question is not here, book a free consultation and an adviser will help.
Last updated 15 October 2026
Is the first consultation free?
Yes. Your first consultation with an adviser is free, in person at one of our offices or online.
Which countries do you help with?
Australia, New Zealand, the United Kingdom and Malaysia, for university, school, training and skilled-work pathways.
What does "Start My Application" mean?
Once your profile is complete and you are happy with your plan, you pay the service fee and a counsellor starts preparing your application. You can follow every stage from your account.
Which documents will I need?
Usually your passport, academic certificates and transcripts, an English test result and, for work routes, proof of your work experience. Your account shows exactly which documents your plan needs.
How long does it take?
A university offer usually takes two to six weeks, and a visa decision from a few weeks to a few months depending on the country and visa. Your adviser gives you a timeline for your case.
Can my parents follow my application?
Yes. You can share updates with your family, and parents are welcome at every consultation.
I work in a trade. Can I migrate without a degree?
Often yes. Many trades are in demand in Australia, New Zealand and the United Kingdom. Use the pathway checker on the Skilled Migration page, or ask an adviser.
Still have a question? Contact us